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Actively managing bounces and avoiding spam filters is key to your campaign.
We maintain the latest software, tools and knowledge available,
to ensure you reach all of your end users.
Achieve the highest level of delivery success!
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How is our subscription list handled?
We require proof of opt-in which includes opt-in forms on your website that we provide for you.
Lists given to us from outside sources other then opt-in forms must be from legitimate resources.
Unsubscribe links must be available on all email campaigns.
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Can we use both text and HTML email campaigns?
We will provide you with both a text and HTML version for your campaign. You give us the content and we do the rest!
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Do you manage unsubscribes and bounces?
Yes. All unsubscribes and bounces are handled by our software and data is available with your reports.
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Is there a limit to the number of attributes we can have in our opt-in form?
We will build your opt-in form based on all the data fields you want to collect information for.
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Does your IP address have good deliverability with the major ISPs?
Our company utilizes a private IP address that is clean with ISP's and spam filters.
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Is there a limit to the number of attributes we can have in an email?
No. There is no limit to the attributes we can offer in the opt-in form.
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Do your IP ranges have good deliverability with the major ISPs?
We don't use IP ranges. We have our own private IP that has excellent deliverability.
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What kind of tracking stats will we receive?
All reports are generated and sent to the customer in an email attachment and include:
bounces, sent, delivered, opened, clicked, unsubscribed quantities, and more.
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Can we create segmented lists?
YES! We encourage you to have us create segmented lists and send follow-up campaigns to your
subscribers that have clicked on your links.
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Is it possible to have more than 1 list?
Yes, we can manage multiple lists for your various campaign needs.
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What is the difference between a hard bounce and a soft bounce?
A hard bounce is a message that couldn't be delivered due to a mailbox or system no longer existing.
There's usually no recovery from this type of event and the system will automatically unsubscribe the "bounced" user.
A soft bounce is a message that couldn't be delivered due to a mailbox being temporarily full or a message being sent
from the user's system indicating they're on vacation, or some similar, informational-type response. A soft bounce will never
turn into a hard bounce, and those subscribers will not be removed from your list
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How many revisions can I make when you're creating our template?
Each of our customer's needs is special. Revisions and updates will be determined as needed during account set-up.
Normally, there are no limitations as our goal is to create the perfect template for your needs.
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How many newsletter sends are we allowed per month?
You are allowed as many sends as you want. Rates and price breaks are determined off of the volume of your send.
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What does "double opt-in" mean?
When a potential subscriber signs up on your opt-in form, a confirmation email is sent to them requiring they click on a link to confirm their subscription.
They have now "opted-in" twice. These custom landing pages and email template designs are included when we set up your account.
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Does your service include set up fees?
Set up fees are established after determining the needs for your account. This will include
designing your template, opt-in form, and all landing pages and email responders. We can work
with any budget and proudly guarantee customer satisfaction.
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Is this a contract type of service?
No contracts! We offer month-to-month services with no commitments other then the agreement to
pay your monthly fees accrued for campaigns sent.
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If I choose to cancel my account, what happens to my data?
All subscription data is yours to take with you. No fees are involved.
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